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The Registry

What is ottilee?

ottilee is a design-focused wedding registry, inspired by fine art, minimalism, and the vintage revival. We curate a constantly evolving collection of homeware sourced from a variety of different outlets around the world with the intention of creating a positive balance of traditional heirlooms, on trend pieces, and handmade goods. To showcase our collection, we’ve built a registry platform that features authentic language and an artful, functional design to create a gifting experience that feels special for all involved. Every gift is thoughtfully packaged to communicate our founding philosophy: love is magic.

How does ottilee work?

STEP 1: If you don’t already have an account, sign up here to get started, then from there you can fill out your profile information and create your wedding registry

STEP 2: Shop our homeware sections as you normally would, when you find a piece you like, adjust the quantity and then click “Add to Registry”. The item will be added directly to your wedding registry

STEP 3: To manage your registry, make sure you are logged in, then click REGISTRY in the navigation bar. From here you can edit your profile, rearrange items, and adjust quantities. (more on that here)

STEP 4: Copy and paste your unique registry url to your wedding website or social media page. You can find this by going to the main view of your registry page navigating to the menu and clicking SHARE REGISTRY in the dropdown menu.

How do I add an item to my registry?

Make sure you are logged in to your account, then shop our homeware collections as you normally would. When you find an item that you would like to add, just adjust the quantity and click “Add to Registry”

How do I manage items on my registry?

Make sure you are logged in to your account, then click “registry” in the navigation bar and then the MANAGE registry button. From here you can rearrange items, adjust quantities, and update your profile. (more on that here)

Can I shop on ottilee without having a registry?

For sure! The wedding registry is our primary focus, but we love to see people buying homeware just because and you don’t need a registry to do it.

Orders

When will I receive my gifts?

When a gift is purchased from your registry we will send you an email informing you which item has been gifted, you will then have the opportunity to accept the gift right away or opt for store credit. If you don’t respond to the email within 3 days we will go ahead and send the gift your way. We do this just to help avoid returns or any extra effort on your end. You also have the option to accept all gifts in which case you won’t have to confirm in an email and we will send the gift immediately.

How do I return a gift?

If you have confirmed receipt of a gift but change your mind later and decide to return it, that’s okay! Go to a shipper of your choice, purchase a return label, and send to the shipping address below. We will notify you when your return has been received and processed and apply store credit for the gifted amount. Returns must be made within 30 days of receipt of item.

Our shipping address is:
ottilee
1428 Slocum St
Dallas, TX 75207

Product

What’s the deal with special order items?

Special order items include but aren’t limited to china, some of our flatware patterns, and some hand made ceramics. If you are registered for any special order items we will send you an email informing you when a special order item has been purchased so you can confirm the receipt of the gift. These items are not returnable so we will not send them until we receive your confirmation.

What if I want to register for something that I don’t see on the site?

If you are looking for something in particular and don’t find it in our current collection, email us! We are constantly evolving our offering of homeware and would be happy to help you register for a particular item if possible.

How do I use my store credit?

If you opt for store credit on any of the gifts purchased off your registry we will accumulate this amount and send you a gift card for the total balance 1 month after your wedding date. We can send you a credit balance at any time or give you the opportunity to redeem the credit earlier if you’d like, just email our customer service at hellodarling@ottilee.com